Payment Policy for Suntopin Art Gallery

Effective Date: December 24, 2024

At Suntopin Art Gallery, we are committed to providing you with a secure and seamless shopping experience. Our Payment Policy is designed to ensure that your transactions are processed smoothly, securely, and efficiently. This policy outlines the various payment options available to you, the terms associated with them, and our approach to ensuring the security of your financial information during the checkout process.

1. Accepted Payment Methods

To provide flexibility and convenience for our customers, we accept a variety of payment methods. All transactions are processed in U.S. Dollars (USD), and we ensure that your payment details are handled securely.

  • Credit and Debit Cards
    We accept the following major credit and debit cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

    During the checkout process, you will be prompted to enter your card details, including your card number, expiration date, and the CVV (security code). These details are transmitted securely to our payment gateway, where they are processed.

  • PayPal
    If you prefer, you can also choose PayPal as your payment option. PayPal allows you to pay using your PayPal balance or by linking a credit or debit card to your account. After selecting PayPal, you will be redirected to the PayPal website to complete your payment.

  • Gift Cards and Promo Codes
    We accept gift cards and promo codes provided by Suntopin Art Gallery. If you have a gift card or promo code, simply enter the code during checkout to receive the applicable discount or balance. Please note that only one promo code can be used per order, and promo codes cannot be applied to previous orders or used in combination with other discounts.

  • Alternative Payment Methods
    We are continuously working to expand our payment options to meet the needs of our diverse customer base. Any additional payment methods we may introduce in the future will be outlined during checkout.

2. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This email will include the following details:

  • A unique order number for your reference
  • A summary of the artworks you purchased
  • The total cost of your order, including taxes and shipping fees
  • The shipping address you provided during checkout
  • The expected delivery date for your order

It is important to review all information in the confirmation email to ensure that everything is accurate. If you notice any discrepancies or have any questions, please contact us immediately at info@suntopin.com.

3. Payment Authorization

By submitting your payment information, you are authorizing Suntopin Art Gallery to charge the total amount of your order to your selected payment method. Your payment is processed securely through our third-party payment gateways, and we will only charge you for the total cost of the products and services you selected during checkout.

Suntopin Art Gallery reserves the right to decline any payment if there is an issue with your payment method or if we suspect fraudulent activity. In such cases, you will be notified via email, and you may be asked to provide an alternative payment method. We may also cancel an order if we suspect a violation of our Terms and Conditions or if there is an issue with stock availability.

4. Payment Processing Time

Payments made via credit or debit cards or PayPal are typically processed immediately. However, please note that your payment may take some time to be authorized by your bank or financial institution. Processing times may vary, depending on your payment method and your bank’s authorization process.

  • Credit/Debit Card Payments: Processed instantly after your card details are verified, but may be subject to authorization by your bank.
  • PayPal Payments: Typically processed instantly after successful login and approval.
  • Gift Cards/Promo Codes: Applied automatically during checkout and deducted from the total price at the time of purchase.

If there is a delay in the processing of your payment, we will notify you by email with any updates or required actions.

5. Currency

All transactions on Suntopin Art Gallery are billed in U.S. Dollars (USD). If you are making an international purchase, your bank or PayPal account will automatically convert the total amount to your local currency at the current exchange rate. You may also incur foreign transaction fees depending on the policies of your bank or credit card issuer.

6. Security and Privacy

Your security is our priority, and we use the latest encryption technologies to safeguard your financial information. All payments are processed using Secure Sockets Layer (SSL) encryption, ensuring that your credit card and personal information are kept safe from unauthorized access.

  • Data Protection: We take every precaution to ensure the privacy of your information. We do not store your payment details. All sensitive information, such as credit card numbers, is processed by secure payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS).
  • Third-Party Payment Gateways: Suntopin Art Gallery works with trusted third-party payment processors, including PayPal and other established providers, who handle all payment transactions securely and in compliance with industry regulations.

7. Sales Tax

Sales tax will be applied to orders based on the shipping destination and applicable state or local tax laws. The sales tax rate will be calculated during the checkout process and included in the total amount due.

  • Sales Tax Rates: Sales tax rates are determined by the state or region where your order is shipped.
  • Exemption: If you are exempt from sales tax, please provide the appropriate documentation at the time of purchase to avoid being charged.

8. Payment Disputes and Chargebacks

If you believe there is an issue with your payment, or if you need to dispute a charge, please contact our customer service team at info@suntopin.com as soon as possible. We are committed to resolving any issues promptly and to your satisfaction.

In the event of a chargeback, we will work with your bank or payment provider to resolve the dispute. If we find that a chargeback is not justified, the associated chargeback fees and any additional costs incurred may be your responsibility.

9. Order Modifications and Cancellations

Once your order has been processed and payment authorized, it cannot be modified or canceled unless done within 24 hours of placing the order. If you need to cancel or modify your order, please contact us immediately, and we will do our best to accommodate your request, as long as your order has not been shipped.

For cancellations or returns after the item has been shipped, please refer to our Refund and Return Policy for instructions on how to return the items.

10. Refunds

In the event of a return, Suntopin Art Gallery will issue a refund to the original payment method used for the order. Refunds will be processed once we have received the returned items in their original condition. Please note that the refund process may take 5-7 business days to complete, depending on the payment provider.

Refunds will be issued for the cost of the items returned, excluding any applicable shipping fees or restocking fees, if applicable. In cases where a return is not accepted due to item condition or return policy guidelines, the refund will not be processed.

11. Customer Support

If you have any questions regarding your payment, need assistance with processing your order, or need help resolving any payment-related issues, please reach out to our customer support team at:

We are committed to providing an excellent shopping experience for all our customers. If you experience any issues with payment or have any concerns, please don’t hesitate to contact us, and we will resolve the issue as quickly as possible.

Thank you for choosing Suntopin Art Gallery! We appreciate your business and look forward to bringing you the finest art pieces for your collection.